I
am just starting to carve. What carving knives do
you recommend?
This is always a hard question to answer, because
everybody carves differently and carves different
projects. So we try to generalize and give you the
2 knives that offer a wide range of options. They
are the "roughout
carver" and the "detail
carver". Also, check out our "Beginner
Wood Carving Information" page.
How
do I sharpen my carving knives?
You will need a sharpening
strop and sharpening compound (you can buy this
at any hardware store). And then go to our "sharpening
tips" page to learn how. Then make sure
and protect your edge when not carving.
When
will my order arrive?
Each knife is individually made and we make every
effort to get your knife in the mail within 10 working
days, this allows 4 days for shipping. So approximately
2 weeks, give or take a day or two.
International orders can expect to take up to 10
working days after your order has been shipped.
I
want my order shipped to a different address, can
you do this?
Yes, we will ship to whatever address you like.
Just email us and let us know the address you want
your order shipped to.
Do
you ship worldwide, if so what is the cost?
Yes, we ship worldwide. Orders $75.00 and over ship free. Orders under $75.00 cost $16.95.
My
carving knife broke, what do I do?
We offer a 100% guarantee against blade and handles
breaking, from normal carving use. Remember your
knife is not made to open paint cans. If your knife
does break, just send it back to us and we will
ship you a new knife.
Can
I return my knife for a refund?
You may exchange any knife within 30 days. If you
choose to exchange your knife for a less expensive
one, the difference will be refunded to you. Return
postage is the customers responsibility.
What
is the purpose of all the different shaped carving
knives?
Click here to read all
about it.
Can
you send me a catalog?
Yes, just email us your address.
Or, click
here to download right now.
I
don't want to order online, how do I place an order?
Click
here to print out an order form. Fill it out,
and mail it to us. Please note, that if you pay
with a credit card, it will be processed online,
through PayPal.
I
don't want to use PayPal, do you offer any other
payment options?
Yes, you can pay with a check or money order. Click
here to print out an order form. Fill it out, and
mail it to us. Please note, that if you pay with
a credit card, it will be processed online, through
PayPal.
My
order is not going through, what can I do?
Double check to make sure you entered your name
exactly as is appears on your credit card. exp:
John "T" Doe, instead of just "John
Doe". Address must be the address that your
credit card statement is mailed to. Phone number
must be the phone number you have on file with your
credit card.
Can't find the answer to your questions here
- just email us at info@deepwoodsventures.com
